What Proof of Address documents are accepted?

We accept documents showing Full name (mathing the identiy document), issue date and address clearly visible.The date on the statement must be within 3 months of the Level 3 submission for verification. Document must clearly show the Company logo that issued it. Joint accounts are acceptable.

Accepted documents for ‘Proof of Address'(Level 3)

  • Utility bills – telephone bill (landline), electricity, water and gas bills
  • Bank documents such as:
    • Bank account statement
    • Bank contract
    • Bank deposit slip
    • Bank booklet
  • Letter from a recognized public authority
  • Proof of registration
  • Receipt for Tax paid
  • Credit Card statement only from bank (not insurance company, not American Express)
  • Home insurance statement

1st Class ID containing address as long as the customer provides a different type of ID to proof identification (Level 2) and to proof of address (Level 3). E.g. Passport for Level 2 and National Identity Card containing address for Level 3.

Not acceptable:

  • Advertising letter
  • Mobile phone bills
  • Business statement
  • PO Box
  • Personal, Health, car or travel insurance

If you have any questions please send an email to verify@knowmenow.com